Availability: Availability varies by program and account. Confirm which controls are enabled with Wonderschool.
A family who asks about your program may need a simple next step: an answer about hours, a tour conversation, or information after a visit. A useful follow-up starts with that question and makes it easy for the family to respond.
Wonderschool’s Send message action gives providers an entry point from an interested family’s record into the program’s messaging experience.
Open the relevant interested-family record, review the family and activity, and choose Send message from the actions menu. The messaging experience opens the associated parent conversation or creates the conversation when appropriate.
Before sending, confirm the intended parent contact and review the conversation so the family does not have to repeat information. Ask one relevant question and explain the next step without pressuring the family to decide before they have what they need.
Refer to the family’s actual next step. After a tour, you might write: “Thanks for visiting today. What questions can I answer about our schedule or daily routine?” After an inquiry, answer the question before introducing additional steps. Use the family’s situation to make the message specific.
No. Messaging supports communication. It does not confirm availability, accept an application, or create an enrollment.
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