Availability: Availability varies by program and account. Confirm which controls are enabled with Wonderschool.
When appropriate under your program's policies, a photo can help explain a detail in a child care incident report. Wonderschool's mobile incident-photo capability is designed to keep that image with the written incident record in the associated staff and parent views.
Use a photo to support a specific observation about the setting or an item involved. For example, an approved image of an object can add context to a written description. Keep the written record clear about what staff observed, and avoid conclusions the image cannot establish.
Staff should continue to document the incident through their program's approved process. Describe observations clearly, communicate with the family as required, and follow applicable reporting and record-handling requirements. The software is a documentation tool, not a substitute for those responsibilities.
The described mobile workflow adds photo selection to incident creation and editing. Staff can add more images, replace an image or remove one before saving the appropriate record. Existing attached images are preserved when the record is edited unless the user changes them.
In the viewing experience, incident photos can appear with the incident details and in the student's activity timeline, with a larger image view available. Staff should review the saved result rather than assume that selecting a photo means the final record has already been saved.
In a family child care program, the owner may both document the event and speak with the family. Keeping relevant context with the incident can support that conversation. In a center, a shared record can help authorized staff understand what has already been documented before following up.
Before attaching a photo, ask whether it adds information the family or authorized staff need. Check the background for unrelated children or identifying details. Follow the program's photo, reporting, and access rules, and review the saved record before relying on the attachment.
No. It is supporting context. A complete, factual written record and the program's required communication remain important.
The described capability includes photos in the associated parent incident views as well as staff views. Confirm the released app version and your program's actual workflow before relying on that visibility.
Confirm that the image is relevant to the incident and permitted under your program’s policies. Avoid unrelated children and identifying background details.
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