Availability: Availability varies by program and account. Confirm which controls are enabled with Wonderschool.
If an otherwise correct invoice has the wrong due date or needs a clearer note, you may be able to fix that detail without creating another bill. Wonderschool's Edit invoice action supports due-date and note changes on eligible unpaid one-time invoices.
The Edit invoice action described here covers two fields: due date and notes. It does not change the amount. That distinction matters because correcting an explanation is different from changing a family's financial obligation or recalculating payment-related fees.
The action is limited to eligible one-time invoices. It is not available for invoices associated with a recurring plan, and it is locked for paid, processing, transferring, or void invoices. Check the record and its current status before expecting the option to appear.
Open the invoice the family is asking about. Confirm the child, billing contact, amount, and current status. If Edit invoice is available, update the due date or note, then save. Review the saved detail before telling the family that the correction is complete. A failed save should not be treated as a changed invoice.
After saving, explain the specific change: “I corrected the due date on the existing invoice. The amount is unchanged.” Use that wording only after checking the saved result. If the family needs another email copy, review the separate resend action.
Keep invoice notes brief and relevant. For example: “Tuition for [care period], as agreed on [date].” Use the family's actual arrangement and avoid unnecessary personal information. If the amount is wrong, use the appropriate billing correction process rather than trying to fix it through a note.
No. This feature edits due date and notes only.
Not through this action. Processing and other excluded states are protected from this edit.
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