Availability: Receipt delivery depends on your account. Ask Wonderschool whether automatic receipts for manually recorded payments are enabled for your program before promising delivery.
When a family pays outside the online payment flow, the provider still needs a clear record of what was received. Where enabled, Wonderschool's manual-payment receipt workflow can send a confirmation for an eligible invoice marked paid by the provider. Confirm receipt availability before promising delivery.
The receipt presents the program, student, relevant service dates, line items, paid amount, payment date, and a zero balance for the recorded invoice. It is a confirmation of the provider's payment record, not another request to pay. The described receipt deliberately avoids a payment link.
Where enabled, receipts cover two actions: marking an existing invoice paid and creating an invoice with Mark invoice as already paid selected. This receipt workflow excludes payments processed online and records imported from an older system.
If a family pays by an outside method and the provider records that payment, the record does not mean Wonderschool processed, independently verified, or settled those funds. Review the amount and date before marking the invoice paid. A clear receipt can document what was recorded, but it cannot replace the provider's own reconciliation.
For example, a family may ask whether an outside payment was recorded. Check the amount, date, and invoice before answering. A receipt can confirm the provider's record; the provider's own reconciliation remains necessary to confirm the funds received.
Confirm the responsible billing contact and the correct invoice. Check that the amount received matches the entry and that the payment has not already been recorded through another path. Where the workflow is enabled, follow up on delivery through the approved support process rather than changing a paid invoice simply to force another receipt.
No. This workflow confirms a payment recorded by the provider outside the online flow.
No. The described receipt shows the recorded invoice as paid with a zero balance and does not include a payment link.
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