Availability: Availability varies by program and account. Confirm which controls are enabled with Wonderschool.
Families need to understand when tuition is due, what happens if payment is late, and whom to contact with a question. Wonderschool's Billing Settings gives authorized program administrators a place to record late-payment policy settings. Saving those settings is separate from applying fees or sending reminders.
Before entering settings, review the agreement and requirements that apply to your program. Write down the due date, grace period, applicable fee, reminder timing, and contact for payment questions. Explain the policy to families before relying on it in a late-payment conversation.
The setup experience organizes the policy and reminder schedule. Its reminder previews help administrators review the standard communication with relevant policy details. The described workflow does not provide free-form editing of the email bodies.
A saved setting expresses the program's policy configuration. Enforcement is the separate process that evaluates invoices and carries out approved actions. Do not tell families that a fee will apply automatically simply because a setting was saved, and do not assume that a preview means an email has already been delivered.
Make sure the people answering tuition questions can explain the policy consistently and know who may change it. In this setup workflow, organization administrators can edit the policy and location administrators can review it. Agree on who handles a family's question or request for help.
A late-payment policy concerns when tuition or another bill is paid. A late-pickup policy concerns care beyond the agreed pickup time. Use the right language when communicating with families so a payment setting is not mistaken for a different program charge.
No. The feature described here stores policy settings. Enforcement is a separate capability.
Not in this setup workflow. Providers can review standard reminder previews rather than edit their bodies freely.
Find a child care program that meets your needs from thousands of listings using our Child Care Finder. If you're a provider, create a listing to get discovered by families near you!