Questions to Ask Daycare Providers: A Parent's Guide to Touring Child Care Programs

If you're reading this, you're probably facing one of the most anxiety-inducing decisions of early parenthood: choosing who will care for your child when you can't be there. Whether you're returning to work after parental leave, looking for a preschool program, or switching from a situation that isn't working, the pressure to "get it right" can feel overwhelming.

Here's what we want you to know: there's no single "perfect" child care arrangement. The best fit depends on your child's temperament, your family's values, your schedule, and your budget. What matters most is finding a provider you trust, where your child feels safe and engaged.

This guide will help you ask the right questions during your daycare tour or child care interview so you can make an informed decision. We've included what answers to look for, red flags to watch out for, and specific questions based on your child's age. Use this as your checklist when visiting daycare centers, in-home daycare programs, or preschools.

Questions to Ask on Your Daycare Tour: Safety and Credentials

Before you evaluate curriculum or daily routines, you need confidence that your child will be physically safe. These are the non-negotiables to cover when touring any child care program.

"What are your licensing and accreditation credentials?"

Licensing requirements vary by state, but most daycare centers and many home-based child care programs must meet specific regulations. Ask to see their current license and inquire about their most recent inspection results, which are typically public record.

What to look for: A current, valid license displayed prominently. Accreditation from organizations like NAEYC (National Association for the Education of Young Children) indicates the program exceeds basic licensing requirements. Providers should be transparent about sharing inspection reports.

Red flag: Hesitation to show licensing documents, dismissing the importance of accreditation, or a license that's expired or "pending."

For in-home daycare: Licensing requirements for home-based child care vary significantly by state. Some states require licensing for anyone caring for unrelated children; others have exemptions for small groups. Ask specifically about their licensing status and what regulations they follow.

"What background checks do you conduct on staff?"

Everyone who has access to your child should undergo thorough background screening.

What to look for: Criminal background checks, sex offender registry checks, and reference verification should be standard. Some states also require fingerprinting and child abuse registry checks. Ask whether background checks are repeated periodically or only at hire.

Red flag: Vague answers about screening processes, statements like "we trust our judgment," or reluctance to discuss specifics.

For in-home daycare: Ask whether everyone in the household has been background checked, including any family members or assistants who may be present during care hours.

"What training and certifications do your caregivers have?"

The qualifications of the people caring for your child directly impact the quality of care they receive. According to research from the National Institute for Early Education Research, teacher qualifications are one of the strongest predictors of child care quality.

What to look for: CPR and first aid certification should be current for all staff. Early childhood education credentials, ongoing professional development, and experience with your child's age group are valuable. Ask how often training is updated and what topics recent training has covered.

Red flag: Staff without current safety certifications, no requirements for ongoing training, or high turnover that suggests systemic problems.

"What is your emergency plan?"

Every child care provider should have clear, practiced procedures for handling emergencies.

What to look for: Written emergency procedures covering medical emergencies, severe weather, fire evacuation, and lockdown situations. The provider should explain how they would contact you and reunite you with your child in various scenarios. Ask when they last practiced emergency drills.

Red flag: No written emergency plan, staff who seem unfamiliar with procedures, or inability to explain how they'd reach you in an emergency.

"What is the child-to-caregiver ratio, and how do you maintain it?"

Ratios determine how much individual attention your child will receive. Lower ratios generally mean better supervision and more responsive care.

What to look for: Ratios that meet or exceed your state's requirements. For reference, NAEYC recommends: 1:4 for infants, 1:4 for toddlers (with a maximum group size of 12), and 1:10 for preschoolers. Ask how ratios are maintained during staff breaks, transitions, and absences.

Red flag: Ratios that only meet minimums "on paper" but aren't maintained in practice, or vague answers about staffing during breaks.

Questions About Daily Routine and Curriculum

Understanding what your child's day will look like helps you evaluate whether the program supports development and aligns with your family's values.

"Can you walk me through a typical day?"

A structured yet flexible routine helps children feel secure while allowing for individual needs. This question reveals a lot about the program's philosophy and organization.

What to look for: A balance of active play, quiet time, meals, rest (for younger children), and learning activities. The schedule should be age-appropriate and include both indoor and outdoor time. Listen for how they handle transitions and what happens when a child needs something different from the group.

Red flag: An overly rigid schedule with no flexibility, no structure at all, or long periods where children are expected to entertain themselves without engagement.

"What is your approach to early learning and development?"

Even for infants and toddlers, daily experiences shape brain development. You don't need a formal "curriculum," but you should understand how the provider thinks about learning.

What to look for: Play-based learning is developmentally appropriate for young children. The provider should be able to explain how everyday activities (reading, building, pretend play, outdoor exploration) support cognitive, social, emotional, and physical development. Ask about specific activities for your child's age group.

Red flag: Heavy emphasis on academics, worksheets, or "school readiness" for very young children. Also concerning: no intentional activities at all, or a philosophy that children should "just play" without any adult engagement or scaffolding.

"How much screen time do children have?"

Screen time policies vary widely. Knowing the approach upfront prevents surprises.

What to look for: The American Academy of Pediatrics recommends avoiding screen time for children under 18 months (except video chatting) and limiting it for older toddlers and preschoolers. If screens are used, ask what content is shown, for what purpose, and how often. Educational use during a specific activity is different from screens as a default time-filler.

Red flag: Excessive reliance on screens, inability to specify what children watch, or defensiveness about screen time questions.

"How do children spend time outdoors?"

Outdoor play is essential for physical development, sensory experiences, and overall health. It's also a good indicator of the program's commitment to active, engaged care.

What to look for: Daily outdoor time (weather permitting) in a safe, enclosed space with age-appropriate equipment. Ask about their policy during inclement weather and how they handle sun protection and cold weather gear. Observe the outdoor space during your tour if possible.

Red flag: Limited or no outdoor play, an outdoor space that appears unsafe or poorly maintained, or a policy of skipping outdoor time for minor weather issues.

Questions About Health and Nutrition

These questions are essential for all families, but especially important if your child has allergies, dietary restrictions, or specific health needs.

"What meals and snacks do you provide?"

Nutrition during early childhood supports healthy growth and establishes eating habits.

What to look for: Nutritious, balanced meals and snacks. Ask to see a sample menu. If you prefer to send food from home, confirm this is allowed and how they store and serve it. Ask how they handle picky eaters and whether children are pressured to eat or praised for "cleaning their plate" (neither is recommended by pediatric nutrition experts).

Red flag: Heavy reliance on processed foods, frequent sugary snacks, or inflexibility around dietary needs and preferences.

"How do you handle food allergies and dietary restrictions?"

Food allergies can be life-threatening. If your child has allergies, this is one of your most important questions.

What to look for: Clear, written procedures for managing allergies, including how they prevent cross-contamination, where allergens are stored, and how they respond to allergic reactions. All staff should be trained to recognize symptoms and administer emergency medication (like an EpiPen) if needed. Ask how they communicate with the kitchen or food preparers about individual children's needs.

Red flag: Dismissive attitude toward allergies ("we've never had a problem"), lack of written protocols, or staff who seem uncertain about emergency procedures.

"What is your sick child policy?"

Understanding when children must stay home helps you plan for inevitable sick days and gives you insight into how the program protects all children's health.

What to look for: Clear guidelines about symptoms that require a child to stay home (fever, vomiting, certain contagious conditions) and when they can return. Ask how they handle situations when a child becomes ill during the day, including where the child waits and how quickly you're expected to pick up.

Red flag: No clear policy, a policy so strict it seems designed to minimize inconvenience to the provider rather than protect children, or a policy that encourages sick children to attend.

"How do you handle diapering, potty training, and bathroom support?"

For younger children, diapering hygiene is a health essential. For toddlers, consistency between home and care on potty training makes the process smoother for everyone.

What to look for: Proper handwashing and diapering procedures to prevent illness spread. Observe the diapering area during your tour for cleanliness. For potty training, ask about their approach, whether they follow the child's lead or have requirements, and how they coordinate with families.

Red flag: Unsanitary diapering areas, rigid potty training timelines that don't account for individual readiness, or policies that shame children for accidents.

Questions About Communication and Parent Involvement

Strong communication between parents and providers leads to better outcomes for children and more peace of mind for you.

"How will you communicate with me about my child's day?"

Daily updates help you stay connected to your child's experiences, continue conversations at home, and catch any concerns early.

What to look for: Daily reports (written, via app, or verbal at pickup) covering meals, naps, diaper changes/bathroom, and activities. For infants, detailed tracking is especially important. Ask how they communicate about developmental milestones, concerns, or incidents. Clarify whether there's a primary caregiver who knows your child best.

Red flag: Minimal communication, resistance to providing updates, or a "no news is good news" philosophy that leaves you guessing.

"Can I visit or drop in unannounced?"

Open-door policies indicate transparency and confidence in the care being provided.

What to look for: Parents should be welcome to visit at any time during operating hours. Some providers may have security protocols (like buzzing in or signing a log), but you should never be prevented from seeing your child or observing the program.

Red flag: Required appointment for visits, restrictions on when parents can observe, or any policy that limits your access to your child without a clear, child-safety-related reason.

"How do you handle disagreements or concerns from parents?"

At some point, you'll likely have a concern or see something differently than the provider. Knowing how they handle feedback matters.

What to look for: A willingness to listen, take concerns seriously, and work collaboratively with families. Ask for an example of how they've handled a parent concern in the past. Look for providers who see the parent-provider relationship as a partnership.

Red flag: Defensiveness, a "my way or the highway" attitude, or examples that suggest they dismiss parent concerns rather than address them.

Questions About Behavior and Discipline

Understanding how a provider handles challenging behaviors is essential. Approaches to discipline vary widely, and misalignment here can cause real problems.

"What is your discipline philosophy?"

This question often reveals a provider's deeper beliefs about children and behavior.

What to look for: Positive discipline techniques that focus on teaching rather than punishment. Effective approaches include redirection, validating emotions while setting limits, natural consequences, and helping children develop problem-solving skills. The goal should be helping children learn, not simply achieving compliance.

Red flag: Physical punishment of any kind (this should be an automatic disqualifier). Also concerning: shaming, time-outs as the primary or only strategy, withholding food or affection as punishment, or language that suggests children are "bad" rather than still learning.

"How do you handle biting, hitting, or other challenging behaviors?"

These behaviors are developmentally normal in toddlers and young preschoolers. How they're handled matters for both the child doing the behavior and other children in the program.

What to look for: Recognition that these behaviors are typical at certain ages and don't mean a child is "bad." A clear, consistent plan for addressing behaviors that includes understanding triggers, teaching alternatives, keeping all children safe, and communicating with parents. Ask how they would work with you if your child were struggling with a behavior pattern.

Red flag: Harsh punishment for developmentally normal behaviors, expelling toddlers for biting (this is extremely common behavior), or failure to take other children's safety seriously.

Age-Specific Questions for Your Daycare Interview

Beyond the universal questions above, certain topics matter more depending on your child's age. Here are additional questions to ask based on whether you have an infant, toddler, or preschooler.

Additional Questions for Infant Care (0-12 months)

  • "How do you handle feeding schedules and breastmilk/formula?" Ask about storage, warming, and whether they'll follow your feeding schedule or feed on demand. If you're breastfeeding, ask if there's a comfortable space for nursing mothers.
  • "What is your safe sleep policy?" Babies should always be placed on their backs to sleep in a crib with no loose bedding, toys, or bumpers. Ask where babies sleep and how they're supervised during naps.
  • "How do you support babies' individual schedules?" Infants aren't ready to conform to a group schedule. Ask how they accommodate different nap times, feeding needs, and temperaments.
  • "How will you keep me updated throughout the day?" For infants, frequent updates about feeding, diapering, and sleep are especially important.
  • "What is your caregiver consistency policy?" Babies benefit from forming attachments with consistent caregivers. Ask whether your baby will have a primary caregiver.

Additional Questions for Toddler Care (1-3 years)

  • "How do you handle separation anxiety?" Most toddlers go through phases of difficult drop-offs. Ask what strategies they use and how they'll communicate with you about your child's adjustment.
  • "What's your approach to toddler independence?" Toddlers are learning to do things themselves. Ask how they balance letting children try (even if it's messy or slow) with keeping the day moving.
  • "How do you support language development?" The toddler years are critical for language. Ask about how caregivers engage children in conversation, narrate activities, and support children who are learning to talk.
  • "How do you handle potty training readiness?" Ask about their approach and what signs they look for. Make sure they'll follow your child's lead rather than imposing arbitrary timelines.

Additional Questions for Preschool Care (3-5 years)

  • "How do you prepare children for kindergarten?" This doesn't mean worksheets. Ask about social-emotional readiness, independence skills, and early literacy and math exposure through play.
  • "How do children learn to navigate friendships and social conflicts?" Preschoolers are learning complex social skills. Ask how caregivers support children in making friends, taking turns, and resolving disagreements.
  • "What opportunities are there for deeper exploration of interests?" Preschoolers can engage in extended projects and developing interests. Ask how the program supports children who want to learn more about a topic.
  • "How do you handle the range of abilities in a preschool classroom?" Children develop at different rates. Ask how they support children who are ahead or behind their peers in specific areas.

Questions for In-Home and Home-Based Child Care

Home daycare and family child care programs offer a different experience than centers, often with smaller groups, mixed ages, and a more home-like environment. These additional questions help you evaluate what's unique about home-based care.

"What does a typical group look like?"

Home-based programs often care for mixed-age groups, which can benefit children but requires skilled management.

What to look for: A clear understanding of the ages and number of children in care, how activities are adapted for different ages, and what your child's peer group will look like. Mixed ages can be wonderful (older children model for younger ones, younger children offer nurturing opportunities), but the provider should articulate how they make it work.

"Who else is in the home during care hours?"

Unlike centers, home-based care may involve other household members.

What to look for: Transparency about who lives in the home and who may be present during care hours. All adults should be background checked. Ask about pets, too, and how they're managed around children.

"What happens if you're sick or need time off?"

This is the biggest logistical challenge of home-based care: it often depends on one person.

What to look for: A clear backup plan, whether that's a substitute provider, a network arrangement with another home daycare, or a policy about closures. Understand how much notice you'll typically get and how often closures happen.

"What's your plan for the long term?"

Home-based providers sometimes close when their circumstances change. While you can't predict the future, understanding their intentions helps.

What to look for: A provider who's committed to child care as a profession, not someone filling time until something else comes along. Ask how long they've been operating and what their plans are for the coming years.

Questions About Logistics and Policies

Practical details matter when child care needs to fit into your family's daily life.

"What are your hours, and what is your late pickup policy?"

Make sure the schedule works for your commute and work hours, including your worst-case traffic day.

What to look for: Clear hours of operation and a reasonable late pickup policy. Understand any fees associated with late pickup and how they handle occasional versus chronic lateness. If you have an unpredictable job, be upfront about that and see how they respond.

"What is your vacation and closure policy?"

Know when the provider will be closed so you can plan for backup care.

What to look for: A clear calendar of closures shared well in advance. Ask about holidays, teacher workdays, summer schedules, and whether tuition is still due during closures.

"What is included in the tuition, and what costs extra?"

Understanding the full cost helps you budget accurately and avoid surprise expenses.

What to look for: Clarity about what tuition covers (meals, diapers, sunscreen, activities, field trips) and what you'll need to provide. Ask about registration fees, supply fees, deposits, and whether rates increase annually and by how much.

"What is your policy on transitions and settling in?"

Starting child care is a big adjustment for children and parents. A thoughtful transition process makes it easier.

What to look for: A gradual transition process that allows your child to adjust at their own pace. Ask if you can do shorter visits before starting full-time, whether you can stay during initial visits, and how they support children who are struggling with separation.

Red flag: No transition period, rushing children to "just get used to it," or dismissiveness about separation anxiety.

What to Look for Beyond the Answers

The questions in this guide will give you important information, but some of what you learn during a daycare tour comes from observation, not conversation.

Watch how caregivers interact with children. Are they warm, engaged, and responsive? Do they get down on children's level? Do they seem to genuinely enjoy the children, or are they just going through the motions?

Notice how children behave. Do they seem happy, comfortable, and engaged? Are they playing actively or zoned out? Do they approach caregivers for help or comfort?

Observe the environment. Is it clean and organized? Does it feel welcoming? Is there interesting, age-appropriate material at children's level? Does it look like a place where children do things, or where they're managed?

Pay attention to your gut. Sometimes you can't articulate why a place feels right or wrong. Your instincts are picking up on signals your conscious mind hasn't processed yet. If something feels off, it's okay to keep looking.

Your Daycare Tour Checklist

Here's a quick-reference checklist you can bring to your child care visits. Check off each topic as you cover it, and note any concerns or standout positives.

Safety and Credentials

  • Licensing current and visible
  • Background checks on all staff
  • CPR/first aid certification current
  • Emergency plan in place and practiced
  • Appropriate child-to-caregiver ratios

Daily Experience

  • Daily schedule makes sense for your child's age
  • Learning approach aligns with your values
  • Screen time policy is acceptable
  • Daily outdoor play

Health and Nutrition

  • Meals and snacks meet your standards
  • Allergy management protocols clear (if needed)
  • Sick child policy is reasonable
  • Diapering/bathroom approach works for your child

Communication

  • Daily updates provided
  • Open-door policy for parents
  • Responsive to parent concerns

Behavior and Discipline

  • Discipline philosophy aligns with yours
  • Approach to challenging behaviors is appropriate

Logistics

  • Hours work for your schedule
  • Closure policy is manageable
  • Total cost fits your budget
  • Transition plan for starting

Your Observations

  • Caregivers seem warm and engaged
  • Children appear happy
  • Environment is clean and welcoming
  • Your gut feeling is positive

Making Your Decision

After touring programs and asking your questions, you may find the choice is clear. Or you may be weighing trade-offs between options that each have strengths and weaknesses.

Remember: there's no universally "best" child care. The best choice is the one that fits your specific child, your family's values, your practical constraints, and your gut feeling. A less "prestigious" program where your child thrives and you trust the caregivers is better than a highly-rated program that doesn't feel right.

If you're torn between options, consider arranging a second visit, asking if your child can do a trial session, or talking to current families about their experience.

And know that choosing child care isn't a permanent, irreversible decision. If you start somewhere and it's not working, you can make a change. Your job is to make the best decision you can with the information you have, then stay engaged and attentive as your child settles in.

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